The Puget Sound Postal Customer Council (PSPCC) is intended to establish an effective dialogue and improve communications between the United States Postal Service and its customers. The Postal Customer Councils help keep customers apprised of changes in service, make suggestions or improvements to their local Postal carriers, and give customers a role in the Postal decision-making process.

The PCC provides a forum for mailers to discuss and resolve local mailing issues with their local postmaster. The PCC also serves as an avenue for its members to exchange ideas and suggestions on new United States Postal Service products and services. Members interacting at PCC meetings and seminars have developed many revenue saving ideas.